At Aveda Institute Portland and its affiliated companies (collectively “Aveda”), safeguarding the privacy of our online visitors is paramount. We are committed to providing a secure environment and have established a comprehensive Online Privacy Policy (“Privacy Policy”) outlining how we collect, store, and utilize the information you provide. This Privacy Policy explains how Aveda protects the privacy of its online visitors and does not extend to information collected offline. Please note that while browsing Aveda websites, clicking external links may redirect you to sites where this Privacy Policy does not apply. We urge you to review the privacy policies of any third-party websites before divulging personally identifiable information.
For visitors outside the United States, please be aware that the personal information you provide may be transferred to, stored, and processed within the United States where Aveda operates.
Your use of this website and/or any Aveda online products or services signifies your acceptance of this Privacy Policy. If you disagree with any aspect of this policy, please refrain from using our websites. This Privacy Policy may undergo revisions periodically, so we encourage you to revisit it to stay informed of any changes. In the event of a material alteration, we will notify you through our websites or within this Privacy Policy and provide options before the change takes effect. Your continued use of Aveda websites implies acceptance of these modifications.
WHAT PERSONAL INFORMATION IS COLLECTED?
When an online visitor submits information to Aveda, it typically occurs through account registration, participation registration, message boards or forums, information requests, surveys, or newsletter subscriptions. Personal information may include your name, home address, phone number, and/or email address. While accessing our websites does not mandate the provision of this information, certain products, services, or features, such as registration or newsletter subscriptions, require it.
Please note that depending on the Aveda website you visit, certain activities listed above may be unavailable, resulting in a non-collection of personal information.
WHAT OTHER TYPES OF INFORMATION MAY WE COLLECT?
For some activities, we may request you to create a username and password and/or provide additional personal and non-personal information such as age, date of birth, and gender. This information may be combined with other data for statistical purposes and shared with partners. Additionally, we may post customer testimonials with consent, as per applicable agreements.
HOW DO WE USE YOUR PERSONAL INFORMATION?
Personal information provided to Aveda enables us to address your customer service or technical support queries, provide special event notifications and offers, and enhance or merge data for market analysis or service improvement purposes. Internal marketing, profiling, or demographic analysis may also utilize your personal information to tailor products and services to better suit your needs. Personal information submitted by individuals in a business capacity is exempt from these uses.
WHAT TYPE OF COMMUNICATIONS MAY YOU RECEIVE?
- Special Offers and Updates:
Periodically, we may send information about products, services, special deals, and promotions. You have the option to decline these communications.
- Service-related Announcements:
We may send strictly service-related announcements, such as temporary service suspension notifications, which you cannot opt out of.
- Customer Service:
Upon providing personally identifiable information, you may receive a welcoming email for account verification and subsequent communications regarding inquiries, services, or account management, per your preferences.
WHO IS COLLECTING YOUR INFORMATION?
When information is requested on an Aveda website, it is shared with Aveda, its parent, and affiliated companies, unless specified otherwise. Third-party contractors may collect and process personal information on behalf of Aveda for various purposes. Services offered in collaboration with partner companies will notify you of information collection by non-Aveda entities. While we endeavor to ensure third-party compliance with privacy and security procedures, we cannot control their activities.
The sharing of personal information by advertisers or websites linked to or from our sites is beyond our control. We recommend reviewing their privacy policies before providing personal information.
Our websites may include social media features and widgets hosted by third parties, subject to their respective privacy policies.
WITH WHOM MAY YOUR PERSONAL INFORMATION BE SHARED?
Aveda shares personal information with third parties only as described in this Privacy Policy and does not sell it to third parties. Non-personally identifiable, aggregated, and/or public information may be shared with third parties. We reserve the right to disclose personal information as required by law or in special cases to protect Aveda’s rights, property, or users.
In business transactions like mergers or acquisitions, personal information may be transferred to successor entities. Message boards, forums, or chat areas on Aveda websites publicly disclose information; users may request the removal of their personal information.
WHAT CHOICES DO YOU HAVE REGARDING THE COLLECTION, USE, AND DISTRIBUTION OF YOUR PERSONAL INFORMATION?
Aveda provides options to control the use of personally identifying information, including opting out of future offers or promotional materials. Mailing communications, like newsletters, include instructions for canceling or unsubscribing from future mailings.
WHAT ARE TRACKING TECHNOLOGIES AND HOW ARE THEY USED?
We automatically gather and store certain information like IP addresses, browser types, and clickstream data to improve services and website functionality. Tracking technologies such as cookies, beacons, tags, and scripts are used for trend analysis, administering websites, and demographic profiling. Users can control cookie usage at the browser level.
Clear gifs in emails track email openings to assess communication and marketing campaign effectiveness, linked to personally identifiable information.
Internet Protocol (“IP”) addresses may be tracked for system administration, aggregate reporting, site tracking, or security purposes.
WHAT DO YOU DO IF YOU WANT TO CORRECT OR DELETE YOUR PERSONAL INFORMATION?
To correct, delete, or express concerns about personal information usage, contact [email protected]. We will retain and use information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.
HOW SECURE IS MY PERSONAL INFORMATION?
Aveda employs industry-standard measures to safeguard personal information during transmission and once received. Strict access controls are in place, and SSL encryption is utilized for credit card transactions. Reasonable steps are taken to ensure third-party data protection.